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 各類型的航空公司人員 Types of Airline Employees
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Pilots and flight attendants are the most visible employees at any airline. But airlines also have many other types of workers. Reservation sales agents assist customers by making reservations for them. Passenger service agents work at an airline's check-in counter. They help passengers check in for their flights and give them their boarding passes. Most airlines have VIP lounges, so airline agents work in them. They look after passengers who are waiting for their flights. Airline agents work at boarding gates as well. They check passengers' tickets, passports, and boarding passes before they board their flights. Cargo handlers load and unload luggage, packages, and freight from airplanes. Mechanics make sure airplanes are in perfect working condition before flying to their next destinations.
在一般航空公司，飛機駕駛員與空服員都是能見度最高的員工，然而航空業還有許多類型的工作者。機票訂位銷售專員協助顧客訂位，旅客服務專員在航空公司櫃檯工作，他們協助旅客辦理登機並提供旅客登機證。 大部分的航空公司都有屬於自己的貴賓室，而旅客服務專員在裡面為等候班機的旅客服務。旅客服務專員也會在登機門工作，他們負責在旅客登機時檢查旅客的機票、護照與登機證。裝卸服務人員負責裝卸行李、包裹和貨物進出飛機。技師則確保飛機在起飛前到抵達目的地的工作狀況，都處於完美狀態。 |
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